Returns & Exchanges
At Kumiho Crossdress, we want you to feel confident in your identity and your purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. Please note that for hygiene reasons, certain silicone products and intimate apparel must remain in their original sealed packaging to be eligible for a refund.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your items in their original discrete packaging, ensuring all tags are attached and the product is free from makeup or skin oils.
Ship to Our Warehouse
Affix the provided return label or use a tracked shipping service to send the package back to our processing center.
Quality Inspection and Refund
Once our team verifies the condition of the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing